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Leveraging conversational map in terms of diabetes education
TESAŘOVÁ, Martina
The purpose of the thesis is to describe usage of Conversational maps in educational process with diabetic patients. Furthermore, the thesis compares standard education and usage of Conversational maps in education in terms of effect in cognitive, psychomotor and effective area. Theoretical part of the thesis describes diabetes mellitus and its distinction. World epidemiologic data and statistics in Czech Republic are described. Education and education using Conversational maps is outlined. Communication between nurse and diabetic patient is another topic the thesis focuses on as well as on theory of taking care of diabetic patients and education of the nurses in this field of medicine. For research qualitative approach was used. Data were collected by interview with nurses and patients. Action research was used to implement group and individual education for patients with diabetes mellitus. Information from the interview were collected on piece of paper with "paper - pencil" method. Transcribed texts were subdued to segmentation, coding and categorization. Categories were made based on similitude of relationships between codes. First group of respondents included five patients and five nurses, both from a diabetic consulting room. Second group of respondents consisted of five nurses from a diabetic consulting room. Action research was used for education of the nurses. Education was provided to groups or individuals, for patients from diabetic clinic and for those who shown interest in it. Concrete aims were taken in consideration of every education plan. The research took place from December 2018 to March 2019. The aim of the thesis is to introduce the problematic of education using Conversational maps and to distinguish between this method and regular methods that are usually used. Health care workers meet diabetic patients every day. Therefore, we wish to make the education more efficient moreover to compere effect in cognitive, psychomotor and effective area. Based on implemented research it can be said that most patients find the usage of Conversational maps in education helpful, understandable and easy to remember. Me as an author of this thesis and interviewed nurses share the same opinion. Most patients in our research were educated in the problematic of diabetes mellitus. Having said that, they still expressed interest in Conversational maps to deepen their knowledge. It would be beneficial to get better access to Conversational maps to provide better education. To make progress in this area we made educational plans which consist of steps and action research that can be used in education. Distinct differences in this area would be made with higher number of educational nurses which would be using this method. The results of this thesis can be used for education´s improvement.
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